Legal, privacy & risk.

Information you provide

We may process information you choose to provide, such as your name, email address, support message, order or licence-related details, screenshots, log files, or other information included in an enquiry.

Technical and website information

Our website and hosting providers may process standard technical information required to deliver and secure the site, such as IP address, browser type, device information, request logs and similar diagnostic data. We do not currently use analytics or advertising cookies. If optional analytics are introduced later, they will be handled in line with the consent choice presented on the site.

How information may be used

• To respond to support, product and business enquiries.
• To provide, maintain and improve TradeOps and related services.
• To investigate technical problems, misuse or security issues.
• To comply with legal, regulatory, accounting or contractual obligations.

Retention and security

Information is retained only for as long as reasonably necessary for the purpose for which it was collected, including legitimate support, security, legal and record-keeping requirements. Reasonable technical and organisational measures are used to protect information, but no online system can be guaranteed to be completely secure.

Your rights

Depending on applicable law, you may have rights relating to access, correction, deletion, restriction, objection, portability and withdrawal of consent. Requests can be made using the legal contact details on this page.

Cookies used by the site

• tradeops_cookie_choice_v1 — remembers whether you selected Accept or Decline. It is set for up to 180 days.
• tradeops_launch_seen_v1 — remembers that the launch offer has recently been shown so it does not repeatedly interrupt browsing. The default duration is 7 days.

Optional cookies

We do not currently use analytics or advertising cookies. If optional analytics or similar technologies are introduced later, they will be used only in line with the consent choice presented on the site.

Hosting and third parties

Website hosting, form processing, MQL5, MetaTrader and other third-party services may process technical information or use their own cookies under their own policies. The TradeOps contact form may be connected to Formspree, which processes the information submitted through the form.

Changing your choice

You can remove the TradeOps website cookies through your browser settings. The cookie choice banner will then be shown again on your next visit.

Software licence

TradeOps is licensed, not sold. Your right to install or use the software is subject to the licence terms supplied with the product and, where the product is obtained through MQL5 Market, the applicable MQL5 marketplace rules and account restrictions.

Permitted use

You may use TradeOps for its intended trading-operations purpose. You must not unlawfully copy, distribute, resell, sublicense, reverse engineer, bypass licensing or access controls, or use the software in a way that infringes intellectual-property rights or applicable law.

Demo versions

Demonstration releases may include time, account, feature or environment restrictions. Demo conditions may change between releases and are described with the relevant download or release information.

Availability and changes

Features, compatibility, documentation and availability may change as TradeOps is developed. We may update, replace, suspend or discontinue parts of the software or website where reasonably necessary.

No warranty of trading results

TradeOps is a software tool. It does not guarantee execution, profitability, performance, risk reduction or any particular trading outcome. You remain responsible for configuration, trade decisions, broker conditions, platform operation and the consequences of using automated or semi-automated features.

Liability

To the fullest extent permitted by law, AlgoEclipse Ltd is not liable for indirect, incidental or consequential loss arising from trading activity, market movement, third-party platforms, broker execution, internet or hardware failure, incorrect configuration, or use of the software outside its intended purpose. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence where applicable.

Governing law

Unless mandatory law requires otherwise, these terms are governed by the laws of England and Wales and disputes are subject to the jurisdiction of the courts of England and Wales.

Not financial advice

Nothing on this website or within TradeOps constitutes investment advice, financial advice, a recommendation, a signal, portfolio management, or an invitation to enter any particular trade or investment.

You remain responsible

You are solely responsible for deciding whether a strategy, position size, order type, risk setting or automated management feature is suitable for you. You should understand the product, market and broker conditions before trading real funds.

Automated and semi-automated features

Features such as break-even logic, trailing stops, OCO orders, partial TP/SL, Average-In and Hedging management depend on the settings you choose and on MetaTrader 5, broker execution and connectivity. Automated management can amplify both intended and unintended outcomes if configured incorrectly.

Past performance

Past performance, backtests, statistics, screenshots, examples or historical results are not guarantees of future performance. Market conditions change and losses can exceed expectations.

MetaTrader 5 and MQL5

MetaTrader 5 and MQL5 services are provided by third parties. Purchases, licence activation, account access, marketplace availability and certain downloads may therefore be governed by their own terms, privacy policies and technical restrictions.

Brokers and execution

AlgoEclipse Ltd does not control broker pricing, spreads, slippage, liquidity, execution speed, rejected orders, platform outages, server conditions or account restrictions. TradeOps cannot override limitations imposed by your broker or trading platform.

External links

Links to third-party websites are provided for convenience. We are not responsible for the content, availability or privacy practices of external services.